AGB

Last updated: October 4, 2026

Store operator

The seller and operator of u-pro.shop is 杭州举力木电子商务有限公司. This is an independent retailer of Underwear Pro (UPRO) products; the operator is not the brand owner, and this store is not the brand’s official website. The Contact page lists our business contact address, email, WhatsApp and customer service hours.

Shopping with UPRO

These terms apply to purchases made through u-pro.shop. Please review the product description, selected color and size, and your delivery details before placing an order.

Products and prices

Our store prices are listed in US dollars (USD). Shipping charges and any taxes collected at checkout are shown before payment. Product colors may appear slightly different depending on lighting and screen settings. Please use the size information on the product page and contact us if you need help choosing.

Orders and payment

Please provide accurate contact and delivery information and use a payment method you are authorized to use. If we identify a stock issue, pricing error or other problem with your order, we will contact you to arrange a solution. We will not substitute an item or charge a higher price without your agreement. If an order is cancelled after payment, the amount paid for the cancelled items will be refunded.

Delivery, returns and refunds

Our Shipping policy explains delivery arrangements. Our Returns and refunds policy explains how to request assistance after receiving an order.

Privacy

Our Privacy policy explains how personal information is handled when you use the store.

Contact and consumer rights

For product, order or after-sales questions, use our Contact page. Include your order number when your question concerns an existing order.

Nothing in these terms limits the consumer rights that apply under the law in your country or region.